Network Membership Support Officer



Network Job Vacancy


Are you passionate about making a difference in the Out of School Hours community?

Do you process the skills, knowledge and to help support our valued members? 

If so, Network is seeking enthusiastic individuals to join our team!


  • Part Time 21-28 hours per week.
  • 12 month contract with strong possibility it will be ongoing.
  • Sydney, NSW

About the Role – Membership Support Officer

This role is the lead point of contact providing support to a diverse range of Out of School Hour providers and Educators providing Out of School Hours Care to their communities. Each day will be different in this role as you bring your interpersonal skills to nurture our committed group of members to be their best.

This is a support role in the true sense of the word, intended to strengthen Out of School Hours and build capacity among Educators and our member organisations. You will have direct engagement with Educators and Providers, have a hands-on role in growing Network members and support the delivery of member services and projects. You will be instrumental in growing and cultivating our membership base, overseeing membership administration, and support. You will be responsible for improving our digital footprint creating compelling and creative content for our Network members.

This is an interesting and varied role that acts as a first ‘point of contact’ for our members. The role also involves other project work such as overseeing member events and improving and growing membership processes.

We are looking for an enthusiastic and highly motivated individual with a good understanding of the Out of School Hours sector who are keen to join our small and friendly staff team.

About You

We are looking for someone who thrives from helping people; a motivated problem-solver who can bring ideas and processes to balance the needs of individuals alongside group projects. You are a ‘people person’ with great ability to build relationships and empathy for people working in Out of School Hours Care.. You are organised with the capacity to juggle concurrent deadlines and plan into the future.

The ideal candidate has great communication skills and demonstrable experience with administrative and database systems. Experience in the Education and Care Sector (preferably Out of School Care) communications, project management will be viewed favourably.

Selection Criteria (skills, knowledge & experience)


  • A demonstrated commitment to the core values of Network, and knowledge of Network functions and activities.
  • Strong written and oral communication and a passion writing good creative content
  • Strong organisational skills, with experience in providing high level administrative support and project management
  • Strong IT and other technical skills including Google suite  or other similar programmes.
  • A high level of interpersonal skills in dealing with the members and other organisations
  • Ability to work independently and collaboratively to contribute to the success of the team.


  • Experience working in the not for profit community sector and Out of School Hours sector
  • Experience using Databases and membership platforms
  • Experience working in a membership based organisation
  • Understanding of the issues facing Educators working in the Out of School Hours sector

Benefits and Culture

Network is a supportive, inclusive and highly rewarding working environment that provides staff with a strong sense of achievement and recognition for the important work it does.

Network prides itself on being a family -friendly workplace.


How to Apply

If you’re excited about this role and ready to leverage your expertise to work towards supporting high quality OOSH services where all children have access, tell us about you and what you’ll bring to Network and the role.

To apply for this role please submit your cover letter, responding to the

  • Selection Criteria (Skills, knowledge, and experience)

and your CV to

Apply ASAP as we will be interviewing shortlisted candidates once applications are received, and we may close the job advert early if the right candidate is found.

If you’re not sure if you meet the requirements but have transferable skills that you think would make you successful in this role, please do apply.

If you’d like to discuss the role further, please do get in touch with our CEO Pauline O’Kane 02 9212 3244.


  • It is a condition of employment that the employee is fully vaccinated (as determined by the employer) against COVID-19 to the satisfaction of the employer and provides the employer with evidence it considers satisfactory.  Being fully vaccinated includes booster injections.
  • A current Working with Children Check is required.
  • This is a fixed term contract position for 12 months, with the possibility of a further contract extension. 
  • This position is subject to a 3-month probationary period.